FAQ’s
We have listed the most commonly asked questions, however if you need further assistance then feel free to contact us.
Ordering
Plastic cards are like a credit card style card. Laminated cards are printed on 450gsm silk card and gloss laminated.
Orders can be changed provided no printing has taken place.
As long as the order has not been shipped out we can easily change the address. Just contact us as soon as possible.
In some cases we will edit the photo to make sure it fits well with the design.
Always try to use a quality photo with good lighting & clarity. The finished product will look so much better.
Yes, we will send you a proof of the finished card by email for either changes or approval to print.
A design proof will emailed within 1 working day for either changes or approval to print.
You can make as many changes as you need until you are happy with the design.
Yes. Just drop us a quick message and we will do our best to help.
Payment
We offer a safe and secure checkout and accept all major bank cards and Paypal.
Returns
Online orders can be cancelled provided no design work or print has been carried out.
Get in touch with us as soon as possible and we will do our best to solve any issues.
